Find & Keep Customers

Increase Your Client Lifetime Value AND Decrease Your Client Acquisition Costs

Why & How

Always On The Run - Then Comes the Gut Punch

You’re so buried in the daily grind, there’s no time to say thank you — let alone communicate your true value.
You’re spending money on leads only to watch them slip through your fingers.
For every new client you land, another one disappears. And worst of all? Loyal clients are buying elsewhere — things they should’ve gotten from you. It’s the treadmill that never stops.

Then comes the Gut Punch. You’ve invested years into a client — and suddenly, they’re gone.

Let us help you minimize the gut punches and make more efficient sales with Personalized & Automated Strategic Gifting and Targeted Direct Mail.

Use Technology to Automate & Personalize Targeted Direct Mail

Phone calls, personal visits, texts, emails, & mass mail all have a place. But only targeted mail can be automated, personalized, & scaled in a meaningful way.

We automate staying in touch. Send personalized direct mail, gifts, and food items with ease, all without leaving your desk. Do It Yourself with tutorials and live chat help. Or use ExpressIt Messaging's Done For You option.

The result is more meaningful relationships which result in Efficient & Profitable Sales. More Time.

Helping Small Businesses Build Strong Connections

I’m simply sharing what I’ve been doing in small businesses for nearly 20 years: using on-demand print / mail technology to stand out and drive repeat & referral sales. I’ve walked in your shoes—and still do. We work with solopreneurs, small business owners, realtors, financial advisors, and others who understand the power of relationships and want to grow through consistent, authentic outreach.

We will help you say Thank You, Retain Clients, & Get Better Referrals.

For Prospecting try - Demographically Targeted Mailing Lists or Prospectng with AI: Website Visitor Capture; Identify Searchers of Key Words by Zip Code.

Anyone too busy to say thank you will get fewer and fewer chances to say it.

Harvey Mackay

Success Stories

Martha W - Mortgage Loans

The automated print & mail system has allowed a repeat referral focus over chasing all new customers; the ability to automate has been transformational for our business. We are small but this allows us to compete like a large company. We also use the integrations feature to link to Salesforce, which has automated a repeatable process from what had been very manual. Don't get overwhelmed. Once you get going the system is very intuitive. Start small if you need to but get started!

Robert M - Car Sales

My industry teaches texting and emails. I do that. But I stand out by following up with cards for different reasons: Test drive. After Sale. The lease is coming to an end. Maintaining communication is crucial. Everyone who takes a test drive gets a birthday card, which is easy since the date of birth is on the driver's license. I use the 8 1/2 x 11 greeting card with my customer's picture on it to say thanks after a sale. A large card makes a big impression.

Martha W - Mortgage Loans

Robert M - Car Sales

Martha W - Mortgage Loans

Robert M - Car Sales

Get Started

Define Client Touchpoints
Segment Your Client Database (or let us help you ID Prospects). Decide on Touches for each group (include all media). Do It Yourself or let us help you with a Relationship Marketing Strategy.
Match Your Needs to Technology
ExpressIt Messaging can scale your Direct Mail offering to your situation, large or small.
Implement & Grow
Once defined, let the automation work on the schedule you defined. Nurture relationships to experience better retention, more referrals - Growth! The importance to you is Increased Client Lifetime Value and Reduced Client Acquisition Costs.